Our goal is to offer you the best shipping options, no matter where you live.
We ensure that we provide the very highest levels of responsiveness to you at all times. The time frame for order delivery is divided into two parts:
Processing time: Order verification, tailoring, quality check, and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed.
1. How do you ship, and what is the price?
Domestic Standard Shipping & Handling
4-7* Business Days
Expedited USPS(available in the USA only)
2-3* Business Days
*Transit Time listed does not include up to 73 hours processing time (excluding Saturdays, Sundays, and Holidays).
Standard Shipping 5-7* Business Days
*Transit Time listed does not include up to 72 hours of processing time (excluding Saturdays, Sundays, and Holidays).
International Shipping Free
7-15* Business Days
*Transit Time international listed does not include up to 5-10 days processing time (excluding Saturdays, Sundays, and Holidays).
IMPORTANT: All international orders are subject to customs and duty fees as defined by the country of import. Customs and duty fees are not included in your Cool Gadget Gift order and/or shipping total. Cool Gadget Gift is not responsible for fees associated with import. All fees must be paid by the parcel recipient.
2. Why didn't my shipment come in one package?
We ship your orders from various international warehouses (USA, Canada, Malaysia, and Singapore). Our stock is spread out over multiple fulfillment centers in order for them to get to you faster. This means orders containing multiple items may be shipped individually. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way. Therefore, the partial shipment could be applied to customers’ order.
3. Where do you ship?
We provide international shipping. However, due to the security reasons, we can’t deliver a shipment to the military area. Please Note depending on your location and items may vary due to high demand and customs
4. How do you ship?
We ship orders from USA fulfillment centers, some orders may come from overseas, by mail service.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving at your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives in your country.
Please ensure that your shipping address is the correct address.
If you feel have given a wrong address for your order please notify us immediately before your order gets fulfilled/processed.
We are not responsible for orders being shipped to the wrong address and trust that the information you give us is true and accurate!
Please Note: Items that show arrived at your location via tracking are the responsibly of the carrier and the customer as this is out of our control. We trust that the tracking information is correct we are not responsible for missing items, you will need to reach out the carrier for further information.
Still have questions? please email email@example.com